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Terms of Business


We  offer a 12 month Guarantee on our jewellery against manufacturing faults but not against misuse. If a customer of yours has a problem with our jewellery you can contact us about it or ask the customer to contact us direct. If your customers have any issues after the 12 month guarantee period then please get in touch & we will still try our best to remedy the issue.

Whilst we try to give the lengths shown as accurately possible there will be some variation due to the nature of the materials used. We also try to show the colours of the pieces as accurately as possible but again due to the materials used there may be some variation from the images shown.

Jewellery should always be a pleasure, and  with a few simple precautions Ronin jewellery should remain in good  condition. Many gemstones have taken millions of years to form so it is not  surprising they appreciate a little care! Please bear in mind that putting gemstone jewellery in shop windows may result in it fading.

BELOW ARE THE CARE INSTRUCTIONS WE SUGGEST FOR OUR JEWELLERY, YOU MAY FIND THIS INFORMATION USEFUL TO PASS ON TO YOUR CUSTOMERS:
We recommend that you remove your jewellery when undertaking  domestic or manual work and also when bathing or swimming. The chemicals in some  perfumes, cosmetics, hairsprays etc. can affect the lustre of some gems (pearls  are particularly susceptible to this) so get into the habit of putting on your  jewellery last.

Keeping your jewellery individually boxed will ensure the gemstones do not get scratched or fade if left in strong light.

We recommend cleaning the silver-plated components of your  jewellery with a silver-polishing cloth, avoiding the gemstones as much as  possible. Use a barely damp cloth to clean the gemstones.